Netviv Privacy Policy

Netviv are committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal data security. Netviv Privacy Policy, together with any privacy-related notices or statements that contain supplementary information in connection with particular products and services you are using (hereinafter referred to as “Privacy Policy”), outline our privacy practices regarding the collection, use and safeguard of your personal data through Netviv products and services, both online and offline we provide. In Privacy Policy, we also outline whom we may share or disclose to the collected personal data. If you are a child, you shall access or use Netviv products and services only after your parent (or your guardian) read and agree to our Privacy Policy and consent to provide your personal data to Netviv. When you use or interact with Netviv products and services, we may need to collect certain items of personal data from you and use it for specific purposes. The following description is an overview (not the exhaustive list) about how your data may be collected and used by Netviv. Please note that we will only collect certain items of your personal data for particular purposes based on the Netviv products and services you actually use. Also, the items of the personal data to be collected are varied from the nature of respective product and service. Moreover, in some countries, in order to avoid wrongfully collecting or using children’s personal data, you may need to additionally provide your date of birth or the contact information of your parent (or guardian) so that we could obtain the consent from your parent (or guardian). Furthermore, when you use Netviv products and services, we may collect the following anonymous data which could not directly or indirectly identify you. When you use Netviv products and services, you do not have to provide your personal data requested by us. However, if you choose not to provide your personal data to Netviv, we may not be able to provide the corresponding Netviv products and services or respond to your inquires.

Collection of Personal Data

Personal data means any data which could directly or indirectly identify you, such as your name, email address and IP address.

1.         Your product data, such as your product serial number, IP Address, MAC Address, IMEI number, Android ID number and other unique product identifiers when you use Netviv products and services

2.         Your location data associated with Netviv products and services, such as your GPS signal, data identifying nearby Wi-Fi access points and cell towers, the country, city, time zone, latitude, longitude, altitude and precision of coordinates where your product is located, movement speed of your product, your country and language settings on your product.

How Netviv uses your personal data

We may use your personal data for the purposes below. Please note that Netviv does not sell your personal data.

1.         To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new products and services.

2.         To send you important notifications and updates, such as software updates, security and technical notices and communications about changes to our terms, conditions and policies. Because of the importance of such notifications and updates, you may not opt out of receiving them.

Collection and usage of anonymous data

1.         Anonymous data means any data which could not directly or indirectly identify you, such as your product model, software version and date of invoice. When you use Netviv products and services, we may collect the following anonymous data from you, and use it for any purposes. Moreover, when the following anonymous data is connected with your personal data listed above, we will also treat such anonymous data as personal data and protect it at the same level of protection for personal data.https://d.adroll.com/cm/r/out?adroll_fpc=18ba29d08f83ce2101f03a726a001ec9-1597642518718&arrfrr=https%3A%2F%2Fwww.asus.com%2Fus%2FTerms_of_Use_Notice_Privacy_Policy%2FPrivacy_Policy&xid_ch=f&advertisable=F5QUF5TLWFDZVIIYXDERU2https://d.adroll.com/cm/b/out?adroll_fpc=18ba29d08f83ce2101f03a726a001ec9-1597642518718&arrfrr=https%3A%2F%2Fwww.asus.com%2Fus%2FTerms_of_Use_Notice_Privacy_Policy%2FPrivacy_Policy&xid_ch=f&advertisable=F5QUF5TLWFDZVIIYXDERU2https://d.adroll.com/cm/x/out?adroll_fpc=18ba29d08f83ce2101f03a726a001ec9-1597642518718&arrfrr=https%3A%2F%2Fwww.asus.com%2Fus%2FTerms_of_Use_Notice_Privacy_Policy%2FPrivacy_Policy&xid_ch=f&advertisable=F5QUF5TLWFDZVIIYXDERU2Your log data associated with Netviv products and services, such as your product model name, product name, brand name, manufacturer name, part number, type and version of hardware and factory-default settings, activation time, firmware update data (for example, the execution method for firmware update, update date and result of update), size of memory and storage, preferred interface, type, version and language settings of browser, diagnosis and usage data, your usage behavior, version of GPS and system status (for example, usage status of battery) and local time.

2.         Your application data associated with your usage and interaction with Netviv applications and software, such as the name and version of applications and software, the install and uninstall time, login and logout time, frequency and numbers of your usage, open and close time of applications and software, the category of your preferred applications and software, usage behavior settings, update version and update result.

Retention of your personal data

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted by law or required to fulfill other necessary purposes. For example, for customer relationship management purpose, we may retain your personal data within adequate and reasonable period; to comply with tax law or other laws and regulations, we may retain your personal data within the period requested by such laws and regulations; and to follow requests from governments or judiciary for purposes such as investigation or lawsuit, we may retain your personal data for longer retention period. Moreover, if you wish to withdraw your previous consent to collect your personal data from Netviv, we will stop collecting your personal data by your request and will only retain your personal data collected before such request for withdrawal.

To whom Netviv may disclose your personal data

Your personal data will not be disclosed to any third parties without one of the following exceptions:

1.         Your Consent

We will only disclose or share your personal data to other third parties with your prior consent.

2.         Service Providers

We may disclose and share necessary items of your personal data to our service providers. These service providers shall only use your personal data in compliance with our instructions and with the scope of the purposes hereof; Netviv ensures that all of our service providers strictly comply with the Privacy Policy.

3.         For legal, protection, security purposes

We may disclose or share necessary items of your personal data with third parties for one of the following legal or security purposes:

l   To the extent it is required by applicable laws or regulations or competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.

l   To protect the rights, property or safety of Netviv, our service providers, customers or the public, as required or permitted by law.

Cookies and similar technologies

Netviv and our third party partners use cookies (which are small text files placed on your products to personalize your user experience on the products and services) and similar technologies such as web beacons to provide our products and services to you. When you visit www.netviv.com, the website may use some or all of the following cookies and similar technologies

Third-party links in the products and services

Netviv products and services may contain links to third-party websites. Please be aware that Netviv is not responsible for the security, the privacy practices and the materials of those third-party websites. We encourage you to be aware of when you leave our websites, and to read the privacy statements of those third-party websites carefully. This Privacy Policy applies to Netviv products and services only.

Security

We take precautions to protect your personal data against unauthorized access, alteration, disclosure or destruction. We conduct internal reviews of our data collection, storage and processing practices and technical and organizational security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal data. However, Netviv cannot guarantee perfect security on the internet. If you become aware of a security and technical vulnerability affecting Netviv products and services, please contact us, liao@netviv.com.

How to manage your personal data

You are free to choose to enable or disable sharing your personal data with Netviv through privacy-related settings in particular Netviv products and services at all times when you use such Netviv products and services. If you have any inquiries or requests about your personal data, please contact us, liao@netviv.com.

Children’s Privacy

We do not knowingly collect personal data from a child below the age of sixteen (16) or equivalent minimum age in the relevant jurisdiction without parental consent. We encourage parent (or guardian) to take an active role in a child’s online activities and interests while using Netviv products and services.
If you are a child, please seek parental consent before your use of Netviv products and services. You may submit your personal data with parental (or guardian’s) consent to us only. Your parent (or guardian) can reach us through
liao@netviv.com to manage your personal data” to consent to the processing of your personal data, to revoke or withdraw any consent previously given, to request for access, correction, download, blocking or deletion for your personal data. For example, your parent (or guardian) may contact us if he/she thinks Netviv has wrongfully collected and used your personal data and may demand restriction of the use of personal data under certain circumstances (for instance, your parent (or guardian) may contact us if he/she does not wish your personal data to be analyzed) at all times.

Changes to Netviv Privacy Policy

We may change the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our websites. By accessing or using our products and services after the Privacy Policy has been updated, Netviv will deem that you consent to the Privacy Policy, including any updates. The most current version of the Privacy Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes. You can always check the “updated time” at the bottom for the most current version of Privacy Policy.

Contacting Us

If you have any inquiries, questions, comments or complaints about the Privacy Policy, or if you believe that Netviv did not comply with the Privacy Policy, please feel free to contact us. If you consider we may not appropriately deal with any issues related to your personal data collected by Netviv, please be noted that it is your right to lodge a complaint with government authorities handling personal data protection in your country.

 

Netviv Ltd.

AddressRoom 609, No.12 Jinhai Rd, Bao'an District, Shenzhen, Guangdong Province, China
Email: liao@netviv.com
Updated 2020/08/17